hand dryer repairs
We normally have a turnaround of 48 hours, as we stock all the most likely spares needed
We can even help you diagnose the fault if you need to repair even faster, as we can send the part out on next day delivery.
If your Hand Dryer is out of warranty you can order spares from our parts department
XL Parts List -Prices on request
AKA: Xlerator® accelerator
XL 1 Cover (includes Nameplate)
XL 2 Nameplate
XL 3 Tamper-Proof Bolt
XL 4 Tamper-Proof Wrench
XL 5 Air Outlet (includes gasket)
XL 6 Terminal Block (includes screws)
XL 7 Control Assembly & Sensor
XL 8 Heating Element Assembly*
XL 9 Motor
XL 10 Base Plate Assembly
XL 11 Cover Mounting Brackets
XL 12 Housing Grommet
XL 13 Housing Retainer
XL 15 Optics Assembly (Sensor)
XL 16 Fuseholder (if so equipped)
XL 17 Fuse (if so equipped)
XL 18 HEPA Pre-Filter**
XL 19 HEPA Filter Adapter**
XL 20 HEPA Filter**
XL 21 Pre-Filter
Ref. No. Description
W / HEPA FILTER OPTION
DRYER MAINTENANCE CODES
1 SHORT / 1 LONG FLASH Clogged Pre-Filter Clean Pre-Filter Dryer will still run
1 SHORT / 2 LONG FLASH Severely clogged Pre-Filter Clean Pre-Filter Dryer will stop
1 SHORT / 3 LONG FLASH No pressure detected Air sensor tube missing or
control not mounted correctly Dryer will still run
2 SHORT / 1 LONG FLASH In lockout mode Clear obstruction Dryer stops until obstruction
MOTOR PROBLEM CODES
1 LONG / 3 SHORT FLASH Motor Over Current Replace Motor Dryer will stop
1 LONG / 4 SHORT FLASH Motor Under Current Replace Motor Dryer will stop
HEATER PROBLEM CODES
2 LONG / 3 SHORT FLASH Shorted or incorrect heater Replace Heater Dryer will stop
2 LONG / 4 SHORT FLASH Open/broken heater Replace Heater Dryer will still run
Dryer blows only cold air (non-ECO dryers)
1. Check heat setting on control.
2. Check for loose connections to Heating Element.
3. Replace Heating Element.
Dryer has loss of air volume
1. Check motor speed setting on control.
2. Check for slow running Motor or burning smell. If so, replace Motor.
3. Check Pre-Filter for lint buildup. Clean by removing Pre-Filter and rinse in warm
water then dry Pre-Filter before reinstalling.
Codes are displayed by the flashing of the red LED light in the sensor behind air outlet.
Normal operation will be indicated by the red LED being on when not drying and off when hands are under the sensor.
TIME TO THROW IN THE TOWEL®
EXCEL DRYER INC • 1.800.255.9235 • EXCELDRYER.COM
*Does not apply to XLERATOReco models
**Only applies to HEPA models